Processing Time
We aim to post your order within one business day of cleared payment. We send orders by An Post or courier.
Letterkenny customers also have the option of collecting from one of our outlets - click here for details.

Shipping Fee
We charge shipping at cost plus just 50c packaging/handling fee within Ireland and €1 elsewhere. If you would like your order insured (with Track & Trace) or if you would like your small order sent by courier, just mention your request in the comments box at checkout and you will be contacted with details of any extra charge applicable.

An Post rates can be viewed here.

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International Shipping

Unfortunately, international shipping restrictions are becoming tighter all the time. Obviously we cannot send anything flammable or in a pressurised container. Liquids are also prohibited (paints, ink, etc.) Therefore some of the products on this website can only be delivered within Ireland. 
If you have any queries in this regard, contact us.

Customers are responsible for paying any duties/taxes.  Please note that, due to Brexit, UK customers are now required to pay UK VAT on all purchases.

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Recycling

We use recycled packaging where possible, click here for details.

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Returns

In the unlikely event that you are unhappy with your purchase, please contact us immediately so that we can attempt to resolve the problem to your satisfaction.  If you need to return anything, it must be sent within 10 business days of receipt, in its original condition including any packaging.  If we can't offer a replacement, we will refund the cost of the item.  (Postage may not be refunded, depending on the reason for return).

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International buyers are responsible for paying any import duty, taxes or customs handling fees incurred.