Craft Heaven loves to recycle (and upcycle). As much as possible, we use recycled and/or recyclable packaging. This means that when you receive your order, the packaging may have evidence of previous owners - but we always make sure that it is sturdy enough to get the contents to you intact.
If you are ordering something as a gift and would prefer the envelope/box to look all shiny and new, just mention that in your comments box.
We also like to encourage others to recycle so if you're in need of some packaging, it's always worth asking. For example, we keep empty ribbon spools and give them away for the asking - they're mostly the small plastic kind, about 1/2in (13-16mm) deep and 3-4 inches across. But we have different sizes, and a few large cardboard ones. They're free of charge - you just need to pay postage (or collection fee). Contact Us for details, specifying what size you would prefer and what country you live in.